Complaint Feedback Loop
Identify opportunities to improve how well your emails are received.
Enroll Now![](/static/d32269191100eacfaf61c4d1ad876726/b55d8/hero.png)
Complaint Feedback Loop
Identify opportunities to improve how well your emails are received.
Enroll Now![](/static/d32269191100eacfaf61c4d1ad876726/b55d8/hero.png)
Protect your sending reputation
When recipients mark your email as Spam, it negatively impacts your reputation as a sender. You can address this by enrolling in the Complaint Feedback Loop. Once enrolled, you'll receive a report when recipients mark your emails as Spam. This allows you to optimize who you target and how often.
![](/static/afab7871cb00406d5370e625899d3051/0cbe9/mark-as-spam.png)
How it works
The Complaint Feedback Loop program only supports DKIM-signed email and is a domain based service. In order to enroll in the CFL, senders must sign their outbound email with DKIM, so that Yahoo can determine the actual sender of an email.
If a message is signed with a DKIM key that is enrolled in the CFL program, Yahoo sends the enrolled address a report in a format called ARF (Abuse Reporting Format) so that the sender can suppress that recipient from further campaigns.
Getting Started
- Create your Sender profile
- Add and verify your domain
- Enroll your domain
HELP & SUPPORT
Still have questions?
Still have questions?
Find more information in our FAQs and Sender Requirements & Recommendations
Contact us